Guest Service Supervisor – Hotel

Guest Service Supervisor - Hotel

Posted on November 1, 2024 by NPC/Sandman Hotel Group
310 Circle Dr, Saskatoon, Saskatchewan S7L 2Y5
Job Sector: Hospitality, Event & Tourism
Term of Employment: Full-Time
Total Views: 226
Duration: 21 calendar days (16 business days)
Last Updated: 3 weeks ago
Job URL: https://newworkers.ca/jobs/saskatchewan/saskatoon/780839518/guest-service-supervisor-hotel/
Full-Time
Application end: Jan 7, 2025 Shortlist
Job Description

Tasks

  • Assist clients/guests with special needs
  • Address customers’ complaints or concerns
  • Supervise staff
  • Perform front desk duties
  • Establish work schedules
  • Enforce policies and procedures
  • Develop and implement policies and procedures for daily operations
  • Conduct training sessions
  • Organize and maintain inventory

Supervision

  • 5-10 people

Experience and specialization

Computer and technology knowledge

  • MS Outlook

Additional information

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Tight deadlines

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Team player

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits