Customer Support Representative – Wholesale

Customer Support Representative - Wholesale

Posted on March 21, 2025 by Davis Controls Ltd.
Saint-Laurent, Québec, Canada
Job Sector: Retail & Wholesale
Term of Employment: Full-Time
Total Views: 203
Duration: 1 calendar days (1 business days)
Last Updated: 2 days ago
Job URL: https://newworkers.ca/jobs/quebec/saint-laurent/848578265/customer-support-representative-wholesale/
Full-Time
Application end: Jun 5, 2025 Shortlist
Job Description

Tasks

  • Estimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery dates
  • Oversee the preparation of sales and orders
  • Prepare sales or other contracts
  • Promote sales to existing clients
  • Assess client’s needs and resources to recommend the appropriate goods or services
  • Develop reports and proposals to illustrate benefits from use of good or service
  • Conduct sales transactions
  • Prepare and administer sales contracts
  • Estimate or quote prices, credit or contract terms, warranties and delivery dates
  • Resolve product and service related problems
  • Advertise and/or promote products, sales or services
  • Provide customer service
  • Troubleshoot and resolve technical problems
  • Prepare price quotations

Supervision

  • No supervision responsibility

Experience and specialization

Type of product

  • Industrial supplies

Analytical techniques

  • Instrumentation

Computer and technology knowledge

  • Electronic mail
  • Spreadsheet
  • MS Access
  • MS Excel
  • MS Office
  • MS Outlook
  • MS PowerPoint
  • MS Word
  • Enterprise resource planning (ERP) software
  • Internet of things (IoT)

Area of specialization

  • Technical support

Sales experience

  • Environmental technologies
  • Electrical and electronic equipment
  • Industrial equipment
  • Industrial machinery and equipment
  • Manufacturing and industrial products

Additional information

Work conditions and physical capabilities

  • Attention to detail

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player
  • Positive attitude
  • Ability to multitask
  • Punctuality

Benefits

Health benefits

  • Dental plan
  • Health care plan

Financial benefits

  • Bonus

Other benefits

  • Parking available