Job Board for Vulnerable Youth
Supervisor, Technical Support
Posted on November 15, 2024
by COPICOM INC
Saint-Jean-sur-Richelieu, Québec, Canada
Job Sector:
Information Technology
Term of Employment: Full-Time
Total Views: 207
Duration: 5 calendar days (4 business days)
Last Updated: 6 days ago
Job URL: https://newworkers.ca/jobs/quebec/saint-jean-sur-richelieu/967166082/supervisor-technical-support/
Job Description
Tasks
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
Supervision
- 3-4 people
Experience and specialization
Type of service and repair
- Photocopiers
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Valid driver’s licence
- Travel expenses paid by employer
Work conditions and physical capabilities
- Fast-paced environment
Personal suitability
- Excellent oral communication
- Organized
- Team player
- Time management
- Honesty
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Free parking available
- On-site recreation and activities
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available