Job Board for Vulnerable Youth
Clerk, Customer Service
Posted on February 13, 2025
by LH
1963 Notre-dame-de-Fatima, Laval, Québec H7G 4R9
Job Sector:
Sales & Customer Service
Term of Employment: Full-Time
Total Views: 209
Duration: 5 calendar days (4 business days)
Last Updated: 5 days ago
Job URL: https://newworkers.ca/jobs/quebec/laval/956610379/clerk-customer-service/
Job Description
Tasks
- Produce informational materials to increase awareness of services available
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Address customers’ complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Maintain and manage digital database
- Copywrite
- Answer clients’ inquiries and provide information
- Consult with clients after sale to provide ongoing support
Additional information
Work conditions and physical capabilities
- Attention to detail
- Work under pressure
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Benefits
Health benefits
- Disability benefits
- Health care plan
Financial benefits
- Group insurance benefits
Other benefits
- Free parking available
- Learning/training paid by employer