Customer Service Manager – Retail

Customer Service Manager - Retail

Posted on November 19, 2024 by Wajax Corporation
Chambly, Québec, Canada
Job Sector: Retail & Wholesale
Term of Employment: Full-Time
Total Views: 202
Duration: 2 calendar days (3 business days)
Last Updated: 2 days ago
Job URL: https://newworkers.ca/jobs/quebec/chambly/304753896/customer-service-manager-retail/
Full-Time
Application end: Jan 20, 2025 Shortlist
Job Description

Tasks

  • Direct and control daily operations
  • Evaluate daily operations
  • Plan and organize daily operations
  • Manage staff and assign duties
  • Plan budgets and monitor revenues and expenses
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Conduct performance reviews
  • Train or arrange for training
  • Monitor quality and production levels
  • Establish and maintain contact with suppliers

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines

Personal suitability

  • Adaptability
  • Analytical
  • Efficiency
  • Goal-oriented
  • Proactive
  • Time management
  • Client focus
  • Team player
  • Ability to multitask

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Pension plan