Job Board for Vulnerable Youth
Front Desk Agent
Posted on December 25, 2024
by Holiday Inn Express & Suites Woodstock South
510 Norwich Avenue, Woodstock, Ontario N4S 3W5
Job Sector:
Sales & Customer Service
Term of Employment: Full-Time
Total Views: 200
Duration: 0 calendar days (1 business days)
Last Updated: 18 hours ago
Job URL: https://newworkers.ca/jobs/ontario/woodstock-on/337714402/front-desk-agent/
Job Description
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests’ departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Organized
- Reliability
- Team player