Customer Service Supervisor – Retail

Customer Service Supervisor - Retail

Posted on November 1, 2024 by Fresh Market Foods
79 Queen Street, Sioux Lookout, Ontario P8T 1A1
Job Sector: Retail & Wholesale
Term of Employment: Full-Time
Total Views: 227
Duration: 21 calendar days (16 business days)
Last Updated: 3 weeks ago
Job URL: https://newworkers.ca/jobs/ontario/sioux-lookout/424569728/customer-service-supervisor-retail/
Full-Time
Application end: Jan 21, 2025 Shortlist
Job Description

Tasks

  • Supervise staff (apprentices, stages hands, design team, etc.)
  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Authorize payments by cheque
  • Order merchandise
  • Authorize return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers
  • Manage cash

Supervision

  • 11-15 people
  • Cashiers

Additional information

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Fast-paced environment
  • Standing for extended periods

Personal suitability

  • Excellent oral communication
  • Flexibility
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Group insurance benefits
  • Life insurance
  • Registered Retirement Savings Plan (RRSP)

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • On-site recreation and activities
  • Parking available
  • Wellness program