
Job Board for Vulnerable Youth
User Support Technician
Posted on March 24, 2025
by MISSION CONTROL NOC AND HELPDESK SERVICES
1120 FINCH AVENUE WEST, North York, Ontario M3J 3H7
Job Sector:
Information Technology
Term of Employment: Full-Time
Total Views: 207
Duration: 6 calendar days (5 business days)
Last Updated: 6 days ago
Job URL: https://newworkers.ca/jobs/ontario/north-york/353527247/user-support-technician/
Job Description
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents