User Support Technician

User Support Technician

Posted on March 24, 2025 by MISSION CONTROL NOC AND HELPDESK SERVICES
1120 FINCH AVENUE WEST, North York, Ontario M3J 3H7
Job Sector: Information Technology
Term of Employment: Full-Time
Total Views: 207
Duration: 6 calendar days (5 business days)
Last Updated: 6 days ago
Job URL: https://newworkers.ca/jobs/ontario/north-york/353527247/user-support-technician/
Full-Time
Application end: May 12, 2025 Shortlist
Job Description

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents