Job Board for Vulnerable Youth
User Support Technician
Posted on February 16, 2025
by TULIP E-COMMERCE AND LOGISTICS
Mississauga, Ontario, Canada
Job Sector:
Information Technology
Term of Employment: Full-Time
Total Views: 208
Duration: 4 calendar days (4 business days)
Last Updated: 4 days ago
Job URL: https://newworkers.ca/jobs/ontario/mississauga/734935098/user-support-technician/
Job Description
Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Troubleshoot and resolve technical problems
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Physically demanding
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
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