Systems Support Representative

Posted on November 18, 2024 by DIGI Technologies

5200 Dixie road, Mississauga, Ontario L4W 1E4

Job Sector: Sales & Customer Service

Term of Employment: Full-Time

Total Views: 203

Duration: 3 calendar days (4 business days)

Last Updated: 3 days ago

Job URL: https://newworkers.ca/jobs/ontario/mississauga/704395816/systems-support-representative/

Full-Time

Application end: Jan 30, 2025

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Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents