Job Board for Vulnerable Youth
Customer Service Clerks Supervisor
Posted on March 16, 2025
by Yorktech Supply Ltd.
Markham, Ontario, Canada
Job Sector:
Sales & Customer Service
Term of Employment: Full-Time
Total Views: 200
Duration: 0 calendar days (0 business days)
Last Updated: 7 hours ago
Job URL: https://newworkers.ca/jobs/ontario/markham/446756533/customer-service-clerks-supervisor/
Job Description
Tasks
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Identify workers’ training needs
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Supervision
- Customer service clerk
- 1 to 2 people
Experience and specialization
Computer and technology knowledge
- MS Office
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Reliability
- Team player