Customer Service Clerks Supervisor

Customer Service Clerks Supervisor

Posted on March 16, 2025 by Yorktech Supply Ltd.
Markham, Ontario, Canada
Job Sector: Sales & Customer Service
Term of Employment: Full-Time
Total Views: 200
Duration: 0 calendar days (0 business days)
Last Updated: 7 hours ago
Job URL: https://newworkers.ca/jobs/ontario/markham/446756533/customer-service-clerks-supervisor/
Full-Time
Application end: May 30, 2025 Shortlist
Job Description

Tasks

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Examine and verify the accuracy of work
  • Identify workers’ training needs
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Train staff/workers in job duties, safety procedures and company policies
  • Conduct performance reviews
  • Co-ordinate, assign and review work
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery

Supervision

  • Customer service clerk
  • 1 to 2 people

Experience and specialization

Computer and technology knowledge

  • MS Office

Additional information

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Reliability
  • Team player