Front Desk Hotel Clerk

Front Desk Hotel Clerk

Posted on November 1, 2024 by Manitoulin Hotel & Conference Centre
Little Current, Ontario, Canada
Job Sector: Hospitality, Event & Tourism
Term of Employment: Full-Time
Total Views: 227
Duration: 21 calendar days (16 business days)
Last Updated: 3 weeks ago
Job URL: https://newworkers.ca/jobs/ontario/little-current/748870212/front-desk-hotel-clerk/
Full-Time
Application end: Jan 6, 2025 Shortlist
Job Description

Tasks

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests’ departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Benefits

Financial benefits

  • As per collective agreement

Other benefits

  • Free parking available
  • On-site amenities
  • On-site housing options
  • Wellness program