Technical Support Specialist – Wholesale Trade

Technical Support Specialist - Wholesale Trade

Posted on April 1, 2025 by Toromont Cat
Kanata, Ontario, Canada
Job Sector: Sales & Customer Service
Term of Employment: Full-Time
Total Views: 204
Duration: 3 calendar days (4 business days)
Last Updated: 3 days ago
Job URL: https://newworkers.ca/jobs/ontario/kanata/423936717/technical-support-specialist-wholesale-trade/
Full-Time
Application end: Jun 25, 2025 Shortlist
Job Description

Tasks

  • Assess client’s needs and resources to recommend the appropriate goods or services
  • Develop reports and proposals to illustrate benefits from use of good or service
  • Consult with clients after sale to provide ongoing support
  • Reach to clients after sale or signed contracts to provide ongoing support
  • Train customers’ staff in the operation and maintenance of equipment
  • Resolve product and service related problems
  • Troubleshoot problems related to equipment
  • Provide customer service
  • Write technical reports

Additional information

Transportation/travel information

  • Willing to travel

Work conditions and physical capabilities

  • Fast-paced environment
  • Tight deadlines
  • Attention to detail

Personal suitability

  • Client focus
  • Organized
  • Reliability
  • Team player
  • Flexibility
  • Initiative
  • Positive attitude

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan

Financial benefits

  • Pension plan

Other benefits

  • Other benefits