Information Technology (It) Consultant

Information Technology (It) Consultant

Posted on February 20, 2025 by RJR Innovations
1420 Blair Towers Place, Gloucester, Ontario K1J 9L8
Job Sector: Information Technology
Term of Employment: Full-Time
Total Views: 201
Duration: 0 calendar days (1 business days)
Last Updated: 13 hours ago
Job URL: https://newworkers.ca/jobs/ontario/gloucester/866027764/information-technology-it-consultant/
Full-Time
Application end: May 8, 2025 Shortlist
Job Description

Tasks

  • Confer with clients to identify requirements
  • Document technical requirements to ensure that products, processes and solutions meet business requirements
  • Design, develop and implement information systems business solutions
  • Provide advice on information systems strategy, policy, management and service delivery
  • Consult with clients after sale to provide ongoing support
  • Execute and document results of software application tests and information and telecommunication systems tests
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide business systems, network and Internet support to users in response to identified difficulties

Experience and specialization

Computer and technology knowledge

  • BMC Remedy
  • Information Technology Infrastructure Library (ITIL)
  • Internet
  • HTML editing software
  • Database software
  • Spreadsheet
  • MS Office
  • MS Windows
  • SQL
  • MS Outlook
  • MS SQL Server
  • SAS
  • Desktop applications

Area of work experience

  • Project implementation
  • Information technology (IT) service delivery

Additional information

Security and safety

  • Criminal record check

Transportation/travel information

  • Own transportation

Work conditions and physical capabilities

  • Ability to work independently
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Sitting

Own tools/equipment

  • Cellular phone

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Organized
  • Team player
  • Flexibility
  • Analytical
  • Proactive

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Commission
  • Group insurance benefits
  • Life insurance

Other benefits

  • Learning/training paid by employer
  • On-site amenities
  • Team building opportunities
  • Parking available