Job Board for Vulnerable Youth
Application Support Analyst
Posted on November 9, 2024
by GenieAll Corporation
Etobicoke, Ontario, Canada
Job Sector:
Information Technology
Term of Employment: Full-Time
Total Views: 228
Duration: 23 calendar days (16 business days)
Last Updated: 3 weeks ago
Job URL: https://newworkers.ca/jobs/ontario/etobicoke/909429289/application-support-analyst/
Job Description
Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Manage incidents
Additional information
Work conditions and physical capabilities
- Tight deadlines
- Repetitive tasks
- Attention to detail
Personal suitability
- Judgement
- Organized
- Team player
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits