Job Board for Vulnerable Youth
Customer Service Representative Supervisor
Posted on November 25, 2024
by New Caledon Physiotherapy Centre Inc.
12570 Kennedy Rd Unit # 13 & 14, Caledon, Ontario L7C 4C4
Job Sector:
Sales & Customer Service
Term of Employment: Full-Time
Total Views: 200
Duration: 0 calendar days (1 business days)
Last Updated: 2 hours ago
Job URL: https://newworkers.ca/jobs/ontario/caledon/700797548/customer-service-representative-supervisor/
Job Description
Tasks
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Identify workers’ training needs
- Prepare and submit reports
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Perform same duties as workers supervised
- Recruit and hire staff
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Organize and maintain inventory
Supervision
- 5-10 people
Experience and specialization
Computer and technology knowledge
- MS Office
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player