Office Assistant

Job Description

Tasks

• Type and proofread correspondence, forms and other documents
• Receive and forward telephone or electronic enquiries
• Process incoming and outgoing mail manually or electronically
• Send and receive messages
• Compile data, statistics and other information
• Provide general information to clients and the public
• Order office supplies and maintain inventory
• Conduct research
• Perform data entry
• Provide customer service
• File material in storage area
• Organize and schedule office work
• Store, update and retrieve financial data
• Schedule and confirm appointments
• Maintain and manage digital database
• Greet people and direct them to contacts or service areas
• Determine and establish office procedures and routines
• Consult with clients after sale to provide ongoing support
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Arrange travel, related itineraries and make reservations
• Set up and maintain manual and computerized information filing systems