Job Board for Vulnerable Youth
User Support Technician
Posted on November 5, 2024
by Cloudnet Canada
Nasonworth, New Brunswick, Canada
Job Sector:
Information Technology
Term of Employment: Full-Time
Total Views: 202
Duration: 1 calendar days (2 business days)
Last Updated: 2 days ago
Job URL: https://newworkers.ca/jobs/new-brunswick/nasonworth/333754382/user-support-technician/
Job Description
Tasks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
Additional information
Work conditions and physical capabilities
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting