Job Board for Vulnerable Youth
Night Auditor - Hotel
Posted on March 31, 2025
by NPC/Sandman Hotel Group
Winnipeg, Manitoba, Canada
Job Sector:
Hospitality, Event & Tourism
Term of Employment: Full-Time
Total Views: 205
Duration: 3 calendar days (4 business days)
Last Updated: 4 days ago
Job URL: https://newworkers.ca/jobs/manitoba/winnipeg/877009722/night-auditor-hotel/
Job Description
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests’ departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Spreadsheet
- Internet
- Opera
Additional information
Work conditions and physical capabilities
- Attention to detail
- Overtime required
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits