Medical Administrative Assistant

Job Description

Tasks

• Interview patients to obtain case histories
• Open and distribute regular and electronic incoming mail and other material
• Schedule and confirm appointments
• Complete insurance and other claim forms
• Maintain filing system
• Order supplies and maintain inventory
• Determine and establish office procedures and routines
• Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
• Initiate and maintain confidential medical files and records
• Perform data entry
• Provide customer service
• Send invoices
• Record and relay information
• Provide basic information to clients and the public
• Perform clerical duties, such as filing and sorting and distributing mail
• Obtain and process information required to provide customer service
• Maintain work records and logs
• Greet people and direct them to contacts or service areas
• Calculate billing charges
• Answer telephone and relay telephone calls and messages
• Operate switchboard or telephone system
• Receive and issue payments