Job Board for Vulnerable Youth
Client Service Clerk
Posted on January 8, 2025
by Aurora Recovery Centre
Gimli, Manitoba, Canada
Job Sector:
Sales & Customer Service
Term of Employment: Full-Time
Total Views: 201
Duration: 0 calendar days (1 business days)
Last Updated: 18 hours ago
Job URL: https://newworkers.ca/jobs/manitoba/gimli/365181566/client-service-clerk/
Job Description
Tasks
- Develop communication strategies
- Implement communication strategies and programs
- Produce informational materials to increase awareness of services available
- Answer written and oral inquiries
- Gather, research and prepare communications material
- Prepare and/or deliver educational, publicity and information programs, materials and sessions
- Address customers’ complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive and log complaints
- Explain procedures, risks and benefits to clients
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Attention to detail
- Hand-eye co-ordination
- Standing for extended periods
- Walking
- Ability to work independently
Personal suitability
- Client focus
Benefits
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Group insurance benefits
- Life insurance
- Pension plan
Long term benefits
- Tax-Free Savings Account (TFSA)