Information Technology (It) Support Technician

Information Technology (It) Support Technician

Posted on December 18, 2024 by Rafael Santa Ana Architecture Workshop Inc.
Vancouver, British Columbia, Canada
Job Sector: Information Technology
Term of Employment: Full-Time
Total Views: 200
Duration: 0 calendar days (1 business days)
Last Updated: 3 hours ago
Job URL: https://newworkers.ca/jobs/british-columbia/vancouver/303502694/information-technology-it-support-technician/
Full-Time
Application end: Feb 14, 2025 Shortlist
Job Description

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Manage incidents

Experience and specialization

Computer and technology knowledge

  • Internet
  • Desktop applications
  • Multimedia software
  • 3D graphic software

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Attention to detail

Personal suitability

  • Efficient interpersonal skills
  • Organized
  • Ability to multitask

Benefits

Health benefits

  • Health care plan