User Support Technician

User Support Technician

Posted on October 30, 2024 by FIBERCOMM COMMUNICATIONS LTD
Surrey, British Columbia, Canada
Job Sector: Information Technology
Term of Employment: Full-Time
Total Views: 205
Duration: 2 calendar days (3 business days)
Last Updated: 2 days ago
Job URL: https://newworkers.ca/jobs/british-columbia/surrey/500436708/user-support-technician/
Full-Time
Application end: Dec 27, 2024 Shortlist
Job Description

Tasks

  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service