Job Board for Vulnerable Youth
Customer Service Supervisor (Except Financial Services)
Posted on November 19, 2024
by M2 Distribution Ltd
Port Coquitlam, British Columbia, Canada
Job Sector:
Sales & Customer Service
Term of Employment: Full-Time
Total Views: 201
Duration: 1 calendar days (2 business days)
Last Updated: 2 days ago
Job URL: https://newworkers.ca/jobs/british-columbia/port-coquitlam/306701647/customer-service-supervisor-except-financial-services/
Job Description
Tasks
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Identify workers’ training needs
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
Supervision
- Customer service clerk
- 1 to 2 people
Experience and specialization
Computer and technology knowledge
- MS Office
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Large workload
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Reliability
- Team player
Benefits
Health benefits
- Dental plan
- Vision care benefits