Information Technology (It) Support Technician

Information Technology (It) Support Technician

Posted on November 14, 2024 by Bathroom Brothers
Langley, British Columbia, Canada
Job Sector: Information Technology
Term of Employment: Full-Time
Total Views: 209
Duration: 7 calendar days (6 business days)
Last Updated: 1 week ago
Job URL: https://newworkers.ca/jobs/british-columbia/langley/763323459/information-technology-it-support-technician/
Full-Time
Application end: Jan 9, 2025 Shortlist
Job Description

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service

Supervision

  • 3-4 people

Credentials

Certificates, licences, memberships, and courses 

  • Associate Computing Professional (ACP)
  • VMware certified professional

Benefits

Health benefits

  • Dental plan

Other benefits

  • Parking available