Front Desk Agent

Front Desk Agent

Posted on October 31, 2024 by Travelodge Golden
1200 12th Street N, Golden, British Columbia V0A 1H2
Job Sector: Sales & Customer Service
Term of Employment: Full-Time
Total Views: 228
Duration: 21 calendar days (16 business days)
Last Updated: 3 weeks ago
Job URL: https://newworkers.ca/jobs/british-columbia/golden/129623561/front-desk-agent/
Full-Time
Application end: Dec 17, 2024 Shortlist
Job Description

Tasks

  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests’ departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls