Job Board for Vulnerable Youth
User Support Technician
Posted on October 15, 2024
by DIGIPRO IT SOLUTIONS LTD.
Chilliwack, British Columbia, Canada
Job Sector:
Information Technology
Term of Employment: Full-Time
Total Views: 202
Duration: 0 calendar days (1 business days)
Last Updated: 16 hours ago
Job URL: https://newworkers.ca/jobs/british-columbia/chilliwack/148568176/user-support-technician/
Job Description
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
Experience and specialization
Computer and technology knowledge
- Device drivers
- Networking security
- Desktop applications