Job Board for Vulnerable Youth
User Support Technician
Posted on November 18, 2024
by Omni Logic Solutions, Inc
8988 FRASERTON CRT, Burnaby, British Columbia V5J 5H8
Job Sector:
Information Technology
Term of Employment: Full-Time
Total Views: 206
Duration: 6 calendar days (5 business days)
Last Updated: 7 days ago
Job URL: https://newworkers.ca/jobs/british-columbia/burnaby/948462731/user-support-technician/
Job Description
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
Personal suitability
- Client focus
- Efficient interpersonal skills
- Organized
- Team player