Job Board for Vulnerable Youth
User Support Technician
Posted on December 19, 2024
by Global Studios Inc
Sherwood Park, Alberta, Canada
Job Sector:
Information Technology
Term of Employment: Full-Time
Total Views: 202
Duration: 1 calendar days (2 business days)
Last Updated: 1 day ago
Job URL: https://newworkers.ca/jobs/alberta/sherwood-park/254741649/user-support-technician/
Job Description
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Supervision
- No supervision responsibility
Experience and specialization
Computer and technology knowledge
- Android
- iOS
- MAC
- JavaOS
- Device drivers
- Internet
- Servers
Area of specialization
- Project management
Additional information
Security and safety
- Basic security clearance
- Criminal record check
Transportation/travel information
- Own transportation
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
Benefits
Health benefits
- Disability benefits
Financial benefits
- Bonus
- Group insurance benefits
Other benefits
- Free parking available
- On-site amenities