Customer Service Adviser

Customer Service Adviser

Posted on March 13, 2025 by CARSTAR Olds Inc.
5109 65th Avenue , Olds, Alberta T4H 1L8
Job Sector: Sales & Customer Service
Term of Employment: Full-Time
Total Views: 200
Duration: 0 calendar days (1 business days)
Last Updated: 9 hours ago
Job URL: https://newworkers.ca/jobs/alberta/olds/626524115/customer-service-adviser/
Full-Time
Application end: May 25, 2025 Shortlist
Job Description

Tasks

  • Answer written and oral inquiries
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Perform general office duties
  • Receive and log complaints
  • Receive credit and employment applications
  • Receive payments
  • Explain procedures, risks and benefits to clients

Experience and specialization

Computer and technology knowledge

  • Internet
  • MS Excel
  • MS Outlook
  • MS Word
  • MS Office

Additional information

Security and safety

  • Reference required

Transportation/travel information

  • Own transportation
  • Own vehicle
  • Valid driver’s licence

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure
  • Repetitive tasks

Personal suitability

  • Efficient interpersonal skills
  • Excellent oral communication
  • Ability to multitask
  • Honesty
  • Quick learner

Benefits

Health benefits

  • Dental plan
  • Paramedical services coverage

Financial benefits

  • Group insurance benefits