Help Desk Technician

Help Desk Technician

Posted on November 15, 2024 by Sellphone Lab
6214 - 46 Street, Olds, Alberta T4H 1M6
Job Sector: Information Technology
Term of Employment: Full-Time
Total Views: 207
Duration: 5 calendar days (4 business days)
Last Updated: 6 days ago
Job URL: https://newworkers.ca/jobs/alberta/olds/138813002/help-desk-technician/
Full-Time
Application end: Jan 17, 2025 Shortlist
Job Description

Tasks

  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations