Front Desk Agent

Front Desk Agent

Posted on November 19, 2024 by Days Inn
10101 96 St, High Level, Alberta T0H 1Z0
Job Sector: Sales & Customer Service
Term of Employment: Full-Time
Total Views: 202
Duration: 2 calendar days (3 business days)
Last Updated: 2 days ago
Job URL: https://newworkers.ca/jobs/alberta/high-level/254690850/front-desk-agent/
Full-Time
Application end: Jan 31, 2025 Shortlist
Job Description

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests’ departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Provide customer service