Technical Support Representative

Technical Support Representative

Posted on October 8, 2024 by Future East Studios Inc.
Edmonton, Alberta, Canada
Job Sector: Information Technology
Term of Employment: Full-Time
Total Views: 229
Duration: 23 calendar days (18 business days)
Last Updated: 3 weeks ago
Job URL: https://newworkers.ca/jobs/alberta/edmonton/688192595/technical-support-representative/
Full-Time
Application end: Dec 31, 2024 Shortlist
Job Description

Tasks

  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Participate in the redesign of applications and other software

Supervision

  • 3-4 people
  • 5-10 people

Experience and specialization

Computer and technology knowledge

  • Communication software
  • Database software
  • Software development
  • Data analysis software

Additional information

Transportation/travel information

  • Public transportation is available

Work conditions and physical capabilities

  • Tight deadlines
  • Attention to detail
  • Sitting