Job Board for Vulnerable Youth
Customer Service Agent
Posted on December 13, 2024
by Golden Management Opportunities inc.
18011 105 AVE NW, Edmonton, Alberta T5S 2E1
Job Sector:
Sales & Customer Service
Term of Employment: Full-Time
Total Views: 207
Duration: 4 calendar days (3 business days)
Last Updated: 5 days ago
Job URL: https://newworkers.ca/jobs/alberta/edmonton/259630547/customer-service-agent/
Job Description
Tasks
- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive payments
- Sell merchandise
- Answer clients’ inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Advertise and/or promote products, sales or services
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