Customer Service Agent

Customer Service Agent

Posted on December 13, 2024 by Golden Management Opportunities inc.
18011 105 AVE NW, Edmonton, Alberta T5S 2E1
Job Sector: Sales & Customer Service
Term of Employment: Full-Time
Total Views: 207
Duration: 4 calendar days (3 business days)
Last Updated: 5 days ago
Job URL: https://newworkers.ca/jobs/alberta/edmonton/259630547/customer-service-agent/
Full-Time
Application end: Feb 11, 2025 Shortlist
Job Description

Tasks

  • Answer written and oral inquiries
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Receive payments
  • Sell merchandise
  • Answer clients’ inquiries and provide information
  • Consult with clients after sale to provide ongoing support
  • Advertise and/or promote products, sales or services