Front Desk Clerk, Hotel

Front Desk Clerk, Hotel

Posted on November 1, 2024 by Four Points by Sheraton
10010 12th Avenue SW, Edmonton, Alberta T6X 0P9
Job Sector: Hospitality, Event & Tourism
Term of Employment: Full-Time
Total Views: 225
Duration: 20 calendar days (15 business days)
Last Updated: 3 weeks ago
Job URL: https://newworkers.ca/jobs/alberta/edmonton/225564039/front-desk-clerk-hotel/
Full-Time
Application end: Jan 21, 2025 Shortlist
Job Description

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide general information about points of interest in the area
  • Process guests’ departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service

Additional information

Personal suitability

  • Client focus
  • Excellent oral communication
  • Excellent written communication
  • Reliability
  • Team player