User Support Technician

User Support Technician

Posted on October 2, 2024 by Skycruise Tech
Brooks, Alberta, Canada
Job Sector: Information Technology
Term of Employment: Full-Time
Total Views: 207
Duration: 4 calendar days (3 business days)
Last Updated: 4 days ago
Job URL: https://newworkers.ca/jobs/alberta/brooks/288896576/user-support-technician/
Full-Time
Application end: Nov 24, 2024 Shortlist
Job Description

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Initiative
  • Judgement
  • Organized
  • Team player