Job Board for Vulnerable Youth
User Support Technician
Posted on December 25, 2024
by INNTECH FUTURE
5302 50 St unit 207, Beaumont, Alberta T4X 1E5
Job Sector:
Information Technology
Term of Employment: Full-Time
Total Views: 200
Duration: 0 calendar days (1 business days)
Last Updated: 12 hours ago
Job URL: https://newworkers.ca/jobs/alberta/beaumont-ab/202279642/user-support-technician/
Job Description
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Attention to detail
Personal suitability
- Accurate
- Client focus