Job Board for Vulnerable Youth
User Support Technician
Posted on March 10, 2025
by Alberta Research Center
Aldersyde, Alberta, Canada
Job Sector:
Information Technology
Term of Employment: Full-Time
Total Views: 203
Duration: 1 calendar days (2 business days)
Last Updated: 2 days ago
Job URL: https://newworkers.ca/jobs/alberta/aldersyde/140035906/user-support-technician/
Job Description
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
Experience and specialization
Type of experience
- Call centre
Area of work experience
- Quality assurance or control
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Own transportation
Benefits
Other benefits
- Free parking available
- Learning/training paid by employer
- Wellness program